FAQ
Last updated
Does CopySync decide which ingredients are allergens?
No. It carries across what is bold in your copy doc. See Allergen bold and ingredients.
Why does the front of pack show 0.0g but the back of pack 0g?
Front-of-pack tokens are computed to the row's decimal places. Back-of-pack tokens print the copy doc's own wording. Use the token set that matches your style. See Rules and behaviours.
Is "0.0g" required?
The FSA front-of-pack guidance allows "0g", so "0.0g" is a house style. Use whichever your brand or retailer asks for.
What does the purple shape mean?
A value is missing from the copy doc. See Review banner and troubleshooting.
Will my own edits be overwritten?
Not when you reopen a file that is already synced with the same copy doc. Apply Data does overwrite them. See Applying data.
Which copy doc formats work?
PDF (Team), Word, CSV and XLSX, and Google Docs and Sheets links (Studio and above).
Do I need a template for every layout?
Yes. Set up one template for each layout you use. See Preparing your artwork.
Can CopySync read the declared quantity?
From PDF copy docs. [QNTY] gives the quantity and [QNTY_E] the estimated mark ℮, enlarged to at least 3mm.
Do I still need to check the label?
Yes. CopySync fills your artwork from your approved copy doc. It does not approve a label.
Where do I see what has changed in each version?
See Release notes.